Job Description

Date Active

Nov 26, 2019 12:00:00 AM

Requisition #


Hours Per Week



436 Slater Road-HF308


New Britain



Job Description/ Requirements

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935 by Harold Webster Smith, our focus has always been to put people first--doing whatever we can to help individuals, families and businesses achieve their financial goals. And while we've grown into a leading commercial bank, we remain passionate about serving our customers, supporting our communities, and making a difference in people's lives. We can make a difference in your life, too. By empowering you to build the meaningful career you've been looking for.

Responsibility, respect, trust, teamwork and citizenship are the values on which Webster was founded. Together we call them The Webster Way, and they are what set us apart as a bank and an employer. Guided by these values, we put people first - working hard to live up to our customers, and each other, every day.


Systems Administrator




The Systems Administrator will be responsible for maintenance, configuration and provisioning network and system access for our customer facing online and mobile banking applications including their associated utility applications. The administrator must also support upgrading and troubleshooting existing departmental applications and servers to limit system disruptions. In addition, the System Administrator will be required to maintain a high level of accuracy; adhere to policies, procedures and defined access controls while meeting service level agreements.


  2. Ensure system access adheres to policy, procedures and provisional grids
  3. Monitor system performance and uptime
  4. Support applications installs and upgrades
  5. Contribute to the build management process
  6. Ensure parity between non-production and production environments
  7. Lead resource for monthly production releases
  8. Lead resource for certificate management
  9. Engage in production troubleshooting efforts
  10. Support all related disaster recovery systems
  11. Contribute and participate in system access reviews and audits
  12. Analyze and remediate security findings
  13. Provide exceptional customer support services
  14. Provide input for continuous work process improvements
  15. Responsible for documenting the configuration of the system and related items
  16. Contribute to ongoing projects/initiatives
  17. Take ownership of assigned tickets, follow-up & track to resolution


  • Bachelor's degree in related field preferred or equivalent work experience
  • 4 -- 6 years of related experience
  • System administration and IT certification in Linux, Microsoft, or other network related fields
  • Application Administration
  • Active Directory
  • Familiarity with applications such as NetScaler, Apigee, Java, Jenkins, Git, BitBucket, App Dynamics, are a plus
  • Microsoft 2010 Office Suite
  • Networking fundamentals
  • Organizational, detail oriented, problem resolution skills
  • Strong analytical and computer skills
  • Ability to multi-task
  • Excellent verbal and written communication skills
  • Strong collaboration skills to work in a team environment
  • Self-motivation and initiative

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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