Job Description

Date Active

Jul 26, 2022 9:55:22 AM

Requisition #


Hours Per Week



436 Slater Road-HF308


New Britain



Job Description/ Requirements

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.


Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!


Provide technical support and expertise for the ATM and Debit Card processing applications within the bank. Serve as the subject matter expert for the applications and products supported.

Required Skills:
* 5+ years of business experience in complex business and systems analysis along with system support across multiple platforms.
* Strong verbal, written and technical communication, analytical and computer skills required.

* Exposure to SAFe Agile concepts and ceremonies; including use of JIRA and Confluence tools
* Knowledge of the Systems Development Life Cycle (SDLC), SOA, use cases, sequence, and workflow diagrams.
* Proficient in writing fine-tuned SQL queries and working with data in relational databases like Oracle and SQL Server
* Design and support ATM performance metrics reporting.
* Application experience hosting ATMs and managing card processing. For example (ACI Payments Manager, ACI Base24 EPS, or FIS Connex)
* Windows server application management
* High level understanding of network topology
* MS Office including Excel, Word, and Outlook
* Liaison with internal customers as needed to maintain the business partnership and mitigate escalations.
* Some after hours and on call support


Preferred Skills:
* Experience in the C programming language a plus
* Relevant bank experience, knowledge of consumer banking applications, and payment fundamentals familiarity preferred.
* HP NonStop experience a plus.


* Bachelor's degree in business, finance or related field.





Equal Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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