Sr Analyst, Front Line Controls-HSA

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Position Summary

The FLCO Senior Analyst supports the FLCO Team by assisting in the implementation, monitoring, and administration of the risk management framework. This role ensures that all risk-related programs, procedures, and processes are properly documented and maintained. The Senior Analyst plays a key role in managing risk program documentation, preparing metrics and assessments, analyzing reports, and ensuring compliance with internal and regulatory risk management standards.

Key Responsibilities

Please list key responsibilities for the role:

Risk Control Self-Assessment: As part of the RCSA working team, the FLCO Analyst supports the RCSA program with process flow mapping, analytic support, transcription services, tracking follow-up items and other ad hoc activities.

Risk Data Management: Maintain and update risk management databases (Service Now, Salesforce, Logic Manager, etc.,) ensuring the accuracy and completeness of all risk-related information.  Ensure all risk metrics are complete, accurate and reviewed on a regular basis in accordance with corporate risk management standards.

Documentation & Record-Keeping: Ensure all risk management programs, procedures, and reporting are properly documented and archived in line with internal and regulatory requirements.

Support Risk Assessments: Assist in conducting risk and control self-assessments, collecting relevant data, and maintaining documentation of risk evaluations for various front line units.

Report Preparation and Management: Compile and prepare regular risk reports for management, summarizing risk exposures, key risk indicators (KRIs), and any outstanding open risk issues.

Risk Monitoring: Track and monitor the Consumer Bank's risk management activities via the establishment, maintenance, and management of various dashboards, ensuring compliance with established risk controls and procedures.

Regulatory Compliance: Ensure all risk management processes comply with applicable banking regulations, laws, and internal policies.

Communication: Liaise between different departments to gather risk-related information, facilitate risk management processes, and provide administrative and analytical support.  Attend risk management and front line unit meetings as required as FLCO representative.

Risk Audits/Testing: Support internal and external audit/testing processes by providing relevant risk documentation and data when needed.

Risk Event Tracking: Maintain a log of risk incidents and assist in investigating the root causes of identified risks, following up on mitigation actions where necessary.

Training & Awareness: Assist in organizing risk management training sessions and ensure that employees across the Consumer Bank are aware of risk policies and procedures. May include administration of Client Protection and Advocacy Council, VOC Working Group, and/or other risk management meetings.

Ad hoc projects, initiatives and responsibilities as required by management.

Requirements

Bachelor’s degree in business administration, finance, risk management, or a related field or equivalent experience: 1-3 years of experience in an administrative, analytical or support role, preferably in banking, finance, or risk management

Skills:

Proficient in Microsoft tools (Excel, Word, PowerPoint, Teams, LucidCharts) and other relevant software

Strong organizational and time-management skills

Excellent written and verbal communication skills

Extreme attention to detail

Comfortable with emerging technology

Knowledge of operational risk, regulatory expectations, and bank best practices is a plus

Resourceful and proactive in undertaking and analyzing metrics and trends

Familiarity with risk management software and risk reporting tools is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.