Job Description

Date Active

Dec 1, 2021 12:00:00 AM

Requisition #


Hours Per Week



436 Slater Road-HF308


New Britain



Job Description/ Requirements

Since 1935, Webster Bank has been helping individuals, families and businesses meet their financial goals. As a leading regional bank, Webster's strong foundation is built on our core values of responsibility, respect, teamwork, trust and commitment to our communities. Webster bankers remain our most valuable asset, and we pride ourselves on our diverse, equitable and inclusive work environment. Come join our team!

Small Business Loan Servicer Summary:

The role is responsible for providing dedicated Small Business Loan processing and other banking services . Small Business Servicers work in teams on a shared portfolio with tasks being assigned to each member of the team to service the portfolio. They also work closely with front office, accounting, default, and other Corporate Banking departments.

Key Responsibilities

  • Ability to deliver high quality professional service to internal and external customers, understanding all aspect of loan processing, ensuring requests are processed accurately within established credit guidelines and departmental procedures.
  • Prepare and monitor timeliness of lien and UCC releases.
  • Small Business Servicer performs completeness check to ensure all Status change forms have the correct approval according to the Credit Policy.
  • Department policies and procedures are adhered to and data input is accurate.
  • Receptive to increasing levels of responsibilities and additional process improvement projects at management's request.
  • Other responsibilities as assigned.

Position Requirements:

  • Strong analytical skills, detail oriented
  • Ability to effectively multitask in a fast-paced environment
  • Time management and strong interpersonal skills
  • Ability to challenge the status quo and open to change
  • Effective problem-solving skills as well as oral and written communication skills
  • Self-Starter with ability to work well independently as well as with a Team
  • Ability to set priorities, develop a work schedule, monitor progress toward goals and track activities.
  • Working knowledge of Microsoft Office product suite
  • Working Knowledge of ALS, preferred


  • Bachelor's Degree is required: major in Accounting or Finance is preferred.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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