Job Description

Date Active

Nov 22, 2022 4:14:07 PM

Requisition #

22-2301

Hours Per Week

37.5

Location

145 Bank Street-NH501

City

Waterbury

State

Connecticut

Job Description/ Requirements

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
 
The Relationship Banker I role will provide services for Banking Center customers and assist the team in achievement of sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer related financial transactions in accordance with the rules, regulations, and guidelines of the Bank. Additionally, this role uses excellent communication and active listening skills to learn about the customer's financial needs, establish trust, optimize sales opportunities, generate leads, and provide quality customer service as well as develop and maintain a strong partnership with various business segments through collaboration and communication.
 
RESPONSIBILITIES:
* Responds to customers' needs in an accurate and timely fashion, capitalizing
   on resources and tools available
* Evaluates needs of clients and offers appropriate financial products and
   services, through needs-based conversations, to build and deepen
   relationships.
* Perform routine teller transactions like deposits, withdrawals, check cash, loan
   payments and other transactions
* Support segmentation strategy by implementing sales, retention, and other
   bank initiatives to execute Banking Center's growth and profitability
   objectives.
* Expected to achieve/ exceed both individual and team goals in sales, service
   and operations
* Maintains compliance with Federal and State regulations as well as bank
   policies and procedures. Meet/exceed branch audits and operations evaluation
   requirements.
 
Education, Experience & Skills
* High school diploma/GED required; Associate's or Bachelor's degree preferred.
* 2-3 years of customer service and needs-based banking sales experience
   preferred.
* Ability to work a flexible and/or rotating schedule. May be required to work
   Saturdays, Sundays and extended hours. Travel may be required to alternate
   Banking Centers.
* Self-starter and highly motivated.
* Working knowledge of all products and services.
* Keeps current with all systems used for branch transaction processing.
* Demonstrates strong customer service skills and the ability to support
   teamwork, creating a positive working environment.
 
#ZR

Equal Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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