Reg E Associate
Date ActiveMay 3, 2023 11:15:54 AM
Hours Per Week40
Location200 Executive Blvd South-HF433
Job Description/ Requirements
If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a
leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.
Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!
I. POSITION SUMMARY
REG E compliance is one of the most crucial aspects of the banking industry. The candidate will be responsible for accurately investigating, processing, and finalizing ACH, Zelle, ATM and Debit Card disputes in accordance with Regulation E and MasterCard/VISA’s rules and restrictions. The ideal candidate will possess outstanding analytical and critical thinking skills as well as the ability to work in a fast-paced environment to ensure timely and accurate resolution of disputes while maintaining both the customer experience and controlling the bank's losses. The candidate must maintain ownership of each dispute from start to finish and resolve all cases assigned to them. Daily outbound calling to merchants, internal and external business partners and customers is required. Candidate will also assist with inbound calls from bankers and customers regarding our disputes.
II. MAJOR DUTIES & RESPONSIBILITES
III. EDUCATION, EXPERIENCE & SKILLS
The estimated salary range for this position is $19.25 HR to $24.00 HR. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!Apply Online
Job Status: Full Time
Job Reference #: 23-1241