Job Description

Date Active

Feb 3, 2022 3:19:01 PM

Requisition #


Hours Per Week



WP Hamilton-00WPH


White Plains


New York

Job Description/ Requirements

New technologies continue to emerge and will continue to radically transform financial services, including the banking sector.  Webster Bank is looking for a Manager, Innovation & Transformation to help enable the Banks innovation and transformation strategy across the organization.  In this position, you will be a key contributor in supporting opportunities that fit within Webster Bank’s strategic objectives.  As the Manager, Innovation & Transformation, you will look to leverage data, analytics, and financial technology partnerships to expand our product suit and deepen customer relationships.  Key focus areas include real time payments, blockchain, distributed ledger, digital currency, cryptocurrency, Banking as a Service, and open banking.  The incumbent in this role will help evaluate and execute transformative initiatives to drive improvements in operating results.  This new role will help provide the strategic horsepower needed to deliver step-change improvements across the company. 

  • Assist in developing analysis of market intelligence using internal and external data sources in support of business decision making and strategy development. Retains an evergreen list of high-potential initiatives through the use of internal data and analytics along with external research, data, and benchmarks. Analyzes the Fintech market to identify, external partners with emerging technology and capabilities. Monitor areas of innovation in the banking industry and learn about best practices used by fast paced Fintech companies to develop and maintain a database of financial disruptors and technology companies Sterling should consider emulating to drive additional operating leverage.
  • Works with Managing Director to help develop strategic documents to senior management, Board of Directors, and/or Investors in support of enterprise initiatives including annual Strategic Plan, Investor Relations messaging and materials, and other innovation and solution-based initiatives and plans.
  • Provide internal analytical consulting support to executive and business unit management to reinvent and optimize performance, including development of ongoing strategic planning, needs assessment, and change management.
  • Identify and help implement solutions that align to business needs and technology trends
  • Ensure compliance with all regulations, policies, and procedures.


  • Minimum 2+ years of professional experience, preferably in a strategic position within the financial services or financial technology sector, financial strategy consulting or investment banking preferred. 
  • Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required.  Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration
  • Ability to work independently and capable of multitasking and prioritizing in a fast paced and agile work environment
  • Analytical thinker, team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities
  • Keen understanding of the FinTech sector with established relationships within the sector. 
  • Working knowledge of emerging technologies such as distributed ledger, blockchain, cryptocurrency data science and cyber as well as exposure to design-based thinking
  • Must have a mindset that embraces creativity, optimism, ambiguity and failing-fast
  • Proven ability to work on complex and often ambiguous problems, to drive results
  • Passion for technology and intellectually curious
  • Ability to rapidly understand emerging technologies and draw connections to current needs
  • Capacity to deconstruct challenges into needs which can be addressed by innovation and external partnerships
  • Ability to scope complex problems, apply a range of analytical tools, gain and synthesize insights, and develop solutions
  • Ability to rapidly understand emerging technologies and draw connections to current needs
  • Capacity to deconstruct challenges into needs which can be addressed by innovation and external partnerships
  • Commercially-minded with an ability to manage a network of external partnerships
  • Entrepreneurial spirit and track record of being a self-starter that seeks to break the status


Application Instructions

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