Manager, Fraud Investigations

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Job Summary:

The Manager, Fraud Investigator is responsible for the thorough investigation of bank loss, primarily due to criminal activity, and recovery efforts through external law enforcement and regulatory agencies. The Manager, Fraud Investigator is required to prepare detailed investigation reports that logically outline investigative steps taken, research completed, violations or crimes identified and root cause analyses and file criminal complaints with LE. This position is required to liaise with law enforcement and may be required to testify in state and federal civil/criminal court proceedings.

Key responsibilities for the role:

• Investigates financial crimes committed against the organization. 

• Researches and investigates other bank losses and takes appropriate actions on the bank’s behalf.

• Performs high dollar/complex collection of funds due to deposit account fraud. 

• Prepares repayment agreements and initiates civil and criminal action. Works closely with local, state and federal law enforcement agencies, as well as investigators from other financial institutions.

• Represents organization’s interest in the court of law.

• Prepares internal memos as necessary. 

• Prepares reports for management with investigation details and recommendations for prevention. 

• Identifies vulnerabilities within organization’s policies and procedures and makes recommendations to mitigate risk.

• Develops, implements and facilitates training on fraud prevention as needed. 

Please list key skills/experience qualifications for the role:

• High school diploma or GED required.

• Bachelor’s degree preferred in Business, Accounting, Finance, Economics, Criminal Justice or related field

• 7+ years of experience in banking or criminal investigations, or related BSA/AML/law enforcement field.

• Extensive knowledge of internal control structure, BSA/AML laws and regulations and criminal legal process

• Strong analytical, computer, presentation, and written and verbal communication skills.

• Able to interact effectively with all levels of management and legal counsel

• Superb attention to detail

The estimated salary range for this position is $86,300USD to $105,400USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.