Manager, Business Process Optimization

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Job Summary:

Manage Six Sigma initiatives, designed to more effectively and efficiently reach business goals, through employment of appropriate methodology and analytics.

Responsibilities:

• Manage Six Sigma initiatives to accomplish measurable business process improvements.

• Employ Six Sigma methodology and analytics into organizational operations in order to accomplish business objectives.

• Work on planning, design, and accomplishment of key initiatives.

• Familiar with a variety of the field’s concepts, practices, and procedures.

• Rely on extensive experience and judgment to plan and accomplish goals. 

• Perform a variety of tasks.

• Lead and direct the work of others. 

• A wide degree of creativity and latitude is expected.

• Able to take content data and put into story form for others to understand.

• Implement the knowledge gained from a banking background to drive process improvements across the Banking operations value chain.

• Drive continuous improvement despite barriers such as incomplete information and technical dependencies.

• Use data, statistics, and a structured approach to drive decisions.

Education and Experience:

• Bachelor’s degree in STEM field required

• 0-8 years of practical application of Six Sigma methodology experience

• Financial services industry experience a plus.

• Analytical skills.

• Change management skills

• Strong influencing skills.

• Project management skills

• Good understanding of Microsoft Office programs - Excel and PowerPoint.

• Excellent presentation skills.

• Strong communication skills -written/verbal

The estimated salary range for this position is $95,000 USD to $115,000 USD.

Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-JW1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.