Job Description

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

  • Achieve targeted segment’s Business Banking Deposit, Credit and Treasury Management targets through proactive portfolio management, COI development, colleague partnerships, and digital sales channel (Phone/Web) volume. Have a strong proficiency in credit and treasury management solutions.
  • Provide sales and support for in-market Relationships Managers by engaging in activities related to client onboarding, account openings, loan submissions, document collection, client outreach, servicing, and ongoing maintenance within your assigned team.
  • Utilize research and problem-solving skills to identify, analyze and resolve client issues promptly; maintain system to track responses to inquiries and ensure follow-up action is completed.
  • Identifying and referring cross-sell opportunities to the appropriate colleague.
  • Ensure compliance with all regulations, policies, and procedures.

EXPERIENCE

  • For this position, you must have at least 5 years of experience in the Banking Industry with a background in relationship management.
  • 2+ years of Business Banking/Commercial credit & treasury management experience
  • 3+ years Customer Service experience via telephone or in person with an emphasis in problem resolution
  • Candidates with advanced degrees (Associates, Bachelor’s, and/or Master’s) preferred, yet a High School diploma or GED is required. 
  • Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration.
  • Strong probing, communication, analytical, problem solving and decision-making skills to effectively uncover and resolve complex client issues.
  • Knowledge of banking regulations, lending policies, procedures and techniques
  • Effective time management and prioritizing skills      
  • Proficient with Outlook, Word, Excel, and PowerPoint

The estimated salary range for this position is $38.00 HR to $42.00 HR. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-RS

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online