Job Description

Date Active

Jun 15, 2022 12:23:42 PM

Requisition #


Hours Per Week



200 Executive Blvd South-HF433





Job Description/ Requirements

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer. 


Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Position Summary


The Loan Production Manager’s primary purpose is to support and coordinate commercial credit requests through the credit process and serve as liaison between Relationship Managers, Underwriters, Closing, and Operations




  • Drives consistency and accountability across the credit process by managing a pipeline of commercial credit requests across the loan stages for numerous clients, simultaneously 
  • Acts as the primary internal owner of a credit request to ensure a timely and high-quality closing is achieved, tracking application status, following up on missing information, proactively solving problems, and collaborating with cross functional teams
  • Serves as liaison to Business Credit Center and Operations in gathering and uploading all required documentation from prospective borrowers
  • Serves as a primary point-of-contact for both internal loan-related inquiries on issues concerning status of and/or problems arising throughout the loan approval and closing process
  • Helps facilitate loan preparation and ensure key documents are collected and uploaded into the Loan Origination System 
  • Manage and coordinates preparation of all necessary loan documentation and ensures accuracy for deal closing and scheduling activities
  • Manage correspondence, both verbal and written, amongst clients, Relationship Managers, Middle & Back Office operations, and Counsel, as necessary 

Experience Requirements


  • 3-5 years of experience in Credit, Lending, or Bank Operations      
  • Bachelor’s Degree required (preferably in Business, Finance, Accounting, Economics)
  • Strong knowledge of required loan documentation for business / commercial loans
  • Experience with Loan Origination Systems and back-end systems
  • Excellent communication and organizational skills with proven ability to multi-task
  • Comfortable speaking with clients and external parties 
  • Ability to build relationships and work with teams across various functions of the bank
  • Ability to work independently and proactively to address emerging process issues


Preferred Experience


  • Prior experience across the end-to-end commercial lending process and procedures in Credit, Portfolio Management, Closing, Sales Support, or Bank Operations preferred
  • Experience with Small Business, Business Banking, SBA and CRE loan types preferred
  • Experience structuring loans, calculating pricing, and interpreting programs
  • Experience with due diligence activities including title analysis, lien searches and 3rd party reporting
  • Knowledge of applicable lending compliance laws and regulations 




Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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