Job Description

Date Active

Apr 29, 2021 12:00:00 AM

Requisition #


Hours Per Week



200 Executive Blvd South-HF433





Job Description/ Requirements

Since 1935, Webster Bank has been helping individuals, families and businesses meet their financial goals. As a leading regional bank, Webster's strong foundation is built on our core values of responsibility, respect, teamwork, trust and commitment to our communities. Webster bankers remain our most valuable asset, and we pride ourselves on our diverse, equitable and inclusive work environment. Come join our team!

Position Description

As part of a fast-paced team, work with borrowers and loan originators to ensure complete and accurate loan application files. This involves collecting application, employment, and financial documentation, and tracking progress in the lending system. In addition, timely communication with all stakeholders in the lending life cycle, including Borrowers, Originators, Underwriters, and Vendors.

Specific Duties

  • Review and verify initial loan application file and work with borrower to gather appropriate documentation as applicable
  • Contact and collect all required documentation for the loan package from borrower or originator
  • Imaging / Indexing borrower documentation to OnBase system
  • Create a loan submission package for the Underwriting department
  • Satisfy all conditions when received from Underwriter
  • Timely updates to borrowers and originators on status
  • Interact with Underwriters, Originators, and Vendors, to complete requirements to decision loan files as applicable

Skill Sets Preferred

  • Consumer / Mortgage lending knowledge
  • Exceptional customer service / phone skills
  • Effective communication skills (verbal/written)
  • Organization / Time Management
  • PC Skills
  • Review and analyze entire loan file, including application, credit report, investor findings, income and asset documentation, customer identification information, OFAC review, title verification, fraud review, collateral review, and property valuation.
  • Ability to analyze complex tax returns
  • Efficiently manage pipeline of loans, including follow up to ensure timely decision.


System Access Required

  • Power Lender (Consumer / Mortgage)
  • Hyland OnBase (Unity 17)
  • One Touch Sales and Service
  • ShareFile
  • Microsoft Suite (Outlook, Word, Excel)

Other Requirements

  • Minimum of 4 years' related experience.



Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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