Incident Manager
Job Description
Date Active
May 17, 2023 12:06:28 PMRequisition #
23-1400Hours Per Week
40Location
Remote - NationwideCity
RemoteState
Job Description/ Requirements
At HSA Bank, we’re working toward a world where everyone is confidently engaged with their health and wealth. We are devoted to delivering an outstanding user experience and our offerings in the healthcare savings space drive down healthcare costs, increase access, and assist with decision-making for individuals, employers, and partners. Plan Administrative Services and Benefit Services are administered by Webster Servicing LLC.
Are you ready to join us?
ITIL Incident Manager is responsible for managing the ITSM processes in accordance to HSA Bank Service Management Model based on ITIL best practices. He or she should be practitioner in the area, focused on core IT Service Management / ITIL functions including but not limited to areas such as problem management, incident management, change management, configuration management, service level management. ITIL Incident Manager ensures that standardized methods and procedures are used for efficient and prompt handling of all /incidents in order to minimize the impact of incidents upon service quality and consequently identifies opportunities to improve the day-to-day operations of the organization.
The estimated salary range for this position is $85,000.00 to $95,000.00. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.
#LI- REMOTE #LI- MM2 #ZR |
Equal Opportunities
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
Apply OnlinePay: $85,000 to $95,000/year
sans-serif; font- 10pt;">The estimated salary range for this position is $85,000.00 to $95,000.00
Posted: 5/17/2023
Job Status: Full Time
Job Reference #: 23-1400