Job Description

Date Active

Mar 16, 2022 12:00:00 AM

Requisition #


Hours Per Week



200 Executive Blvd South-HF433





Job Description/ Requirements

Since 1935, Webster Bank has been helping individuals, families and businesses meet their financial goals. As a leading regional bank, Webster's strong foundation is built on our core values of responsibility, respect, teamwork, trust and commitment to our communities. Webster bankers remain our most valuable asset, and we pride ourselves on our diverse, equitable and inclusive work environment. Come join our team!

Basic Function:

The incumbent is responsible for administering an assigned caseload of Residential and Consumer loans under the management of the Consumer Foreclosure Department due to foreclosure, bankruptcy, defense action, and/or real estate liquidation through an established network of attorneys, appraisers, property inspectors, and real estate brokers in accordance with State and Federal statutes. They are also responsible for ensuring proper adherence to Bank, Investor, and Insurer policies, procedures, and timeframes in order to minimize risk, preserve and protect collateral, and limit expenses. This person is a subject matter expert on the foreclosure processes and procedures.


  • Reviews and updates the status of all assigned accounts in a timely and accurate fashion and in accordance with Bank, Investor, and Insurer procedures.
  • Maintains compliance with all processes and procedures.
  • Ensures all investor criteria is being adhered to in accordance with the servicing contracts.
  • Documents all efforts by inputting to the MSP Foreclosure, and Bankruptcy Workstations.
  • Provides necessary instructions, loan/borrower information to, or requests the services of, attorneys, appraisers, property inspectors, and real estate brokers in order to bring cases to resolution through reinstatement, payoff, property acquisition, or sale.
  • Prepares proposals for loss mitigation/workout/forbearance, foreclosure bidding, property preservation, and/or real estate sales for review and authorization by Management.
  • Track's foreclosure sale dates and judicial law dates in order to provide timely and accurate anticipated property acquisition information to Management.
  • Prepares Affidavits of Debt, Payoff Letters, and other relevant documents for execution by Management.
  • Reports required Foreclosure data to Investors and Insurers as required through various web-based software applications.
  • Prepares payment transactions for processing according to appropriate case status.
  • Prepares, submits, and tracks mortgage insurance claims and expense reimbursement requests through final resolution.
  • Responds accordingly to incoming mail, telephone calls, and other external inquiries.
  • Transitions foreclosed cases out of active loan portfolios and into REO general ledger accounts.
  • Reviews incoming expense invoices for accuracy and compliance with established fee schedules. Informs Management of discrepancies or extraordinary items.
  • Assists Management in generating monthly, quarterly, and year end processing and reports.
  • Performs other duties that may be assigned by Management.


  • This job is in the mid level of a career path
  • High School / GED required.
  • Specialized training -- Working knowledge of regulatory requirements regarding foreclosures, bankruptcies and evictions
  • 2 -- 4 years of related experience -- Previous Mortgage Servicing, and/or Paralegal experience preferred.

Job Skills/Knowledge:

  • Strong oral and written communication skills.
  • Strong organizational and documentation skills.
  • Good computer skills (PC Input, data entry, Microsoft Office, etc.).
  • Internet Proficient
  • Good Residential and Consumer product knowledge.
  • Strong mathematics skills.
  • Ability to work independently, ,minimum loan servicing knowledge (Investor, Escrow, Payoff, Cashiering, ARM)

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online