Job Description

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

The Director, Transformation & Execution position will drive transformation throughout credit and the Bank utilizing a combination of Project Management, Process Improvement, and Data Analytic skills.  This role will identify, lead, or participate in various initiatives relating to improving the operating efficiency of the Bank.  The role must build strong partnerships throughout the Bank working across functions and levels.  Strong communication and collaboration is required to engage stakeholders and ensure both upstream and downstream impacts are understood prior to decisioning.

Job Responsibilities:

  • Identifying and executing continuous improvements initiatives designed to optimize, standardize, and simplify processes to improve the efficiency and effectiveness of the Bank and allowing for the scalability of operations

  • Representing Credit in Bank-wide initiatives as the Bank continues to harmonize activities post-merger

  • Developing and delivering clear, concise, timely communication and training to stakeholders. 

  • Building consensus and buy-in across the organization

  • Creating detailed end-to-end maps of all key processes within the Credit Risk organization

  • Navigating the organization to identify Subject Matter Experts or obtain relevant information. 

  • Building positive relationships with colleagues at all levels across the organization to encourage open and honest dialog uncovering root causes of defects and encouraging collaborative solutions.   

  • Understanding technology applications and tools and building strong relationships with IT partners to leverage technology and automation.

Job Experience, Education and Skills

The ideal candidate will have the following:

  • Bachelor's Degree in Business or Finance preferred

  • 10+ years of Banking experience preferably with a range of other

  • functional experience including Risk, Finance, Operations, and/or Audit

  • Six Sigma or Continuous Process Improvement experience preferred

  • Strategic mindset with strong interpersonal and influencing skills

  • Strong analytic skills including data management

  • Proven execution and leadership in a fast-paced environment with competing priorities

  • Curious nature with passion for process improvement

  • Detail oriented with strong Project Management skills

  • Ability to create detailed process maps

  • Outstanding communication skills both written and verbal

  • Self-motivate with minimal oversight

The estimated salary range for this position is $115,000 USD to $130,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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