Director, Product Owner Banking Systems

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

For IT business solutions specific to the Commercial Business Line, lead a team of developers and analysts in formulating and defining system scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.

Job Duties

• Use comparative analysis techniques to evaluate and recommend overall IT solutions for client/organization.
• Provide consulting services to internal business groups and peers on process improvement projects designed to improve business and IT results.
• Lead team in the requirements analysis activities for the projects to which they are assigned.
• As the internal representative (voice) of the customer, continually leverage market research and trends to be able to provide best customer value.
• Lead design, build and test planning phases for medium to large scope enhancements and projects.
• Coordinate production releases with internal and external partners.
• Manage associated risks effectively by producing appropriate risk mitigation plans.
• Manage IT vendor relationships to ensure conformance with agreed upon SLAs.
• Provide consistent, accurate and timely updates to team members and management as to the status and issues surrounding projects and tasks.
• Work with manager for resource and systems capacity planning and estimation efforts for the applications development team to which assigned.
• Participate in budgeting exercise for the department.
• Interact with IT and PMO Senior Management on application level as well enterprise-wide project planning and execution. Create and track project plans as necessary.
• Responsible for satisfactory internal and external audits of systems by ensuring compliance with Bank's policies such as IT Governance, Info Security and more.
• Review and generate all the necessary documentation. As needed, utilize requirement management tools.
• As needed, provide emergency IT support. Represent the application team in Change Control meetings.
• Analyze impacts and share information between the team and Change Control Board meetings as necessary.

Minimum requirements for a new hire in this role are: 

• Master’s degree in engineering technology, electrical and computer engineering, embedded systems, computer science, or closely related field. 
• 5 years of experience in any job title with duties involving designing and managing IT and business systems, including leading implementation by employee teams; or bachelor’s degree and 7 years of experience, including 5 years leading implementation by employee teams          

Expertise required in: 

• Problem identification; business gap analysis; solution designing of artificial intelligence (AI) and intelligent automation solutions; leading technical solution development and AI related research activities by engaging cross functional teams and business stakeholders; and continuous monitoring and debugging/troubleshooting of intelligent automation/AI solutions.

Send CV referencing Ad #2771 to employer Webster Bank, via email at: careers@websterbank.com. Webster Bank is an Equal Opportunity Employer.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.