Job Description

Date Active

Apr 11, 2022 12:00:00 AM

Requisition #


Hours Per Week



436 Slater Road-HF308


New Britain



Job Description/ Requirements

Since 1935, Webster Bank has been helping individuals, families and businesses meet their financial goals. As a leading regional bank, Webster's strong foundation is built on our core values of responsibility, respect, teamwork, trust and commitment to our communities. Webster bankers remain our most valuable asset, and we pride ourselves on our diverse, equitable and inclusive work environment. Come join our team!

Construction Loan Servicer Summary:

The role is responsible for providing dedicated Construction Loan Servicing to the Construction Loan portfolio. A Construction Loan Servicer will work with a small team on a shared portfolio with tasks being assigned to each member of the team to service the portfolio. They also work closely with originators, outside vendors for inspections, and frequent borrower contact.

Key Responsibilities

  • Ability to deliver high quality professional service to internal and external customers, understanding all aspect of construction loan processing, ensuring requests are processed accurately within established policies and departmental procedures.
  • Review loan files for required documentation and familiarity of project.
  • Reviews completed inspections, calculates, and ensures that loan meets criteria and policies for disbursement.
  • Contacts customers on a regular basis for follow up and answer questions.
  • Maintains awareness of the construction project throughout the construction period and works with borrower and management to ensure project will meet designated timeframes outlined in the borrower's documents.
  • Reviews and prepares loans for modifications and deferral
  • Makes required system changes
  • Performs all other duties that may be assigned by Supervisor or Manager

Position Requirements:

  • Strong analytical skills, detail oriented
  • Ability to effectively multitask in a fast-paced environment
  • Time management and strong interpersonal skills
  • Ability to challenge the status quo and open to change
  • Effective problem-solving skills as well as oral and written communication skills
  • Self-Starter with ability to work well independently as well as with a Team
  • Ability to set priorities, develop a work schedule, monitor progress toward goals and track activities.
  • Working knowledge of Microsoft Office product suite
  • Working Knowledge of MSP is preferred


  • Some College is preferred or at least 3-5 years experience in Loan Servicing, prior experience with Construction lending preferred.






Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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