Job Description

436 Slater Road-HF308
New Britain

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935 by Harold Webster Smith, our focus has always been to put people first--doing whatever we can to help individuals, families and businesses achieve their financial goals. And while we've grown into a leading commercial bank, we remain passionate about serving our customers, supporting our communities, and making a difference in people's lives. We can make a difference in your life, too. By empowering you to build the meaningful career you've been looking for.

Responsibility, respect, trust, teamwork and citizenship are the values on which Webster was founded. Together we call them The Webster Way, and they are what set us apart as a bank and an employer. Guided by these values, we put people first - working hard to live up to our customers, and each other, every day.


Defines and develops reports and provides information and analysis to support various initiatives within Bank Operations strategic priorities. Responsible for the creation of new reports to assist management in making decisions and in identifying trends, as well as maintaining and improving existing reports. Also accountable for research and development of ad hoc analysis relative to various aspects & functions within Bank Operations.

  1. Gathers data, conducts research and performs analysis to identify trends in Commercial Loan Ops, Deposit Ops, Wire Ops, ACH Ops, Fraud, and creates reports to present findings to management.
  2. Reviews trends in the loan portfolio for opportunities to improve attrition, utilization, and overall performance of the home equity and consumer loan portfolio.
  3. Reviews trends in Bank Operations and makes recommendations to improve established key performance indicators (such as cycle time and cost of activity per unit etc.).
  4. Updates existing reports and creates new reports to review and establish key metrics per department.
  5. Participates in the development of modeling for management of profitability and risk.
  6. Determines best practices and suggest how to improve current practices and procedures.
  7. Develops recommendations to solve problems and issues related to business operations.
  8. Searches for solutions to further automate the reporting function.
  9. Provides other analytical and administrative support as needed, including development of standardized reporting for LOB partners (BSA, Compliance, etc).
  • Bachelor's degree in business, finance or related field preferred.
  • 3 + years of business experience.
  • Strong analytical and computer skills required.
  • Extensive knowledge of data mapping, reporting & analysis tools such as Tableau, Visio & Business Objects.


Application Instructions

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