Job Description

19-1359
37.5
1000 Highland Ave.-MANO1
Needham
Massachusetts

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935 by Harold Webster Smith, our focus has always been to put people first--doing whatever we can to help individuals, families and businesses achieve their financial goals. And while we've grown into a leading commercial bank, we remain passionate about serving our customers, supporting our communities, and making a difference in people's lives. We can make a difference in your life, too. By empowering you to build the meaningful career you've been looking for.

Responsibility, respect, trust, teamwork and citizenship are the values Webster was founded on. Together we call them The Webster Way, and they are what sets us apart as a bank and an employer. Guided by these values, we put people first. Working hard to live up to our customers, and each other, every day.

POSITION SUMMARY: Provides each customer with exceptional service and basic information through counter based transactions Accurately conducts all credit and debit transactions in compliance with established bank policies and procedures.

MAJOR DUTIES & RESPONSIBILITES:
1. Process customer transactions and respond to product and service inquiries in a responsible, timely and accurate manner
2. Perform branch settlement, service and settlement of ATM, and other tasks as assigned.
3. May refer customers to other branch staff for product sales or problem resolution.
4. Participates in telemarketing and other branch marketing efforts.
5. Develop ability to identify suspicious transactions; process related reports timely.
6. Comply with Federal and State regulations as well as bank policies and procedures.

EDUCATION, EXPERIENCE & SKILLS:
* High School/GED strongly preferred.
* 1-2 years of general work experience (ie, office work, working with customers, work study jobs, etc.).
* Strong customer service skills.
* Working knowledge of computer and processing skills.

 

*LI-CL1


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online