Job Description

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Service Commercial and Business Banking loans on Signature for life of loans. Responsibilities include booking new loans,  processing extension, modifications, processing payoff letters, loan servicing and  customer service etc.

Primary Duties and Responsibilities:

  • Processing- Manage the monthly SBA reporting in compliance with SBA and bank guidelines.
  • SBA Regulatory Knowledge- Display and maintain extensive knowledge of SBA loan program SOP for SBA loan programs, portfolio servicing, and compliance to insure loans are processed thoroughly and documented for closing in compliance with the current SBA SOP. Monitor and assess SBA changes and updates to ensure staff are on the cutting edge of SBA processing, servicing and compliance procedures and requirements.
  • Commercial Loan Servicing
  • Ability to deliver high quality professional service to internal and external customers, understanding all aspect of loan processing, ensuring requests are processed accurately within established credit guidelines and departmental procedures.
  • Read and understand all commercial loan documents including notes, agreements, and understand how the data is set up on the required loan system. 
  • Performs loan servicing functions such as loan booking, processes renewals, extensions, modifications, payoffs, charge-offs, payments etc.
  • Assist with monthly SBA reporting and exceptions.


  • SBA reporting experience preferred.
  • Strong analytical skills, detail oriented
  • Accounting, financial experience preferred
  • Ability to effectively multitask in a fast paced environment
  • Time management and strong interpersonal skills
  • Ability to challenge the status quo and open to change
  • Effective problem-solving skills as well as oral and written communication skills
  • Self-Starter with ability to work well independently as well as with a Team
  • Ability to set priorities, develop a work schedule, monitor progress toward goals and track activities.
  • Working knowledge of Microsoft Office product suite
  • Working Knowledge of Commercial Loan Systems
  • High School Diploma or Equivalent. College degree preferred.

The estimated salary range for this position is $24.00 to $26.88 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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