Job Description

Date Active

Feb 22, 2023 12:00:00 AM

Requisition #


Hours Per Week



200 Executive Blvd South-HF433





Job Description/ Requirements

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work! This is a Remote /Hybrid role.

Webster Bank is seeking a candidate to cultivate and grow a book of small business clients within our target segment. You will place an extensive focus on relationship management, driving business development activities, new client acquisition, client retention and expansion. As a single point of contact for small business clients for all their business and personal financial needs, the Associate Relationship Manager provides financial services to a targeted client segment by engaging in proactive sales behaviors, executing on sales activities, effectively managing pipelines, deal closing opportunities and educating and motivating colleagues to support and contribute to business growth targets. Additionally, you will prospect, develop and foster "Center of Influence" and engage with colleagues to build targeted business and consumer banking opportunities that align with bank strategy.
  • Achieve Business Banking Deposit, Credit and Treasury Management targets through proactive book of business management, COI development, colleague partnership and by supporting inbound sales calls, chats, and online requests. Have a strong proficiency in credit and cash management solutions.
  • Adhere to prescribed sales processes and activities to develop client relationships to meet all of their financial needs. Encourage peers and colleagues to skillfully listen to client needs and identify business banking growth opportunities. Develop and maintain client relationships by proactively identifying their needs through a business needs review, ensuring proper financial advice is dispensed for both short- and long-term objectives. Generate revenues from these relationships.
  • Engage in book of business outreach and with business partners to bring the best solution to the client.
  • Ensure compliance with all regulations, policies, and procedures.
  • Identifying and referring cross-sell opportunities to the appropriate partner.
  • Other accountabilities as assigned.


  • For this position, a minimum of 1-4 years of experience in a sales capacity
  • Candidates with advanced degrees (Associates, Bachelor's, and/or Master's) preferred, yet a High School diploma or GED is required. Candidates with some combination of coursework and experience, or else extensive related professional experience, are eligible for consideration
  • Strong probing, communication, analytical, problem solving and decision-making skills to effectively uncover and resolve complex client issues
  • Strong knowledge of small business and banking products; possess a general understanding of operations (audit, compliance, fraud, loss, risk).
  • Knowledge of banking regulations, lending policies, procedures and techniques.
  • Able to perform their role within a call center environment, while leveraging call center technology

Equal Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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