Job Description

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

  • New Loan/ Modification/Extension/ Renewal Documentation Tracking
  • Recorded Docs tracking
  • Triage and escalate documentation deficiencies.

Key Responsibilities:

  • Track incoming packages for Commercial New/Mod/Ext/Renewals against established reporting.
  • Track incoming Commercial Recorded Docs against established reporting.
  • Triage and escalate documentation deficiencies.
  • Barcode creation for loan packages received in paper only.
  • Prep packages for imaging
  • Interface regularly with other departments of the bank (Legal, Teams, Loan Servicing, Compliance, Audit)
  • Interface with external legal to follow up on document deficiencies when necessary.
  • Ensure compliance with all regulations, policies, and procedures.

Skills/Education/Experience Requirements:

  • High School diploma or GED is required.
  • 2-4 years of experience with commercial loan processing.
  • Strong commercial loan documentation knowledge.
  • Strong attention to detail is critical independent worker who operates with minimal supervision.
  • Work well with deadlines. Strong SLA focus.
  • Effective oral and written communication skills.
  • Experience working with an Imaging System, Nautilus or OnBase Imaging Systems a plus
  • Experience with Excel, ability to create basic spreadsheets.

The estimated salary range for this position is $22.00 to $24.00 USD an hour. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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