Job Description

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Position Overview

As an Analyst in the First Line Control Office (FLCO), you will play an important role in supporting and maintaining Webster’s risk and control environment. Working closely with the Risk & Control Self-Assessment (RCSA) team and stakeholders across the Consumer Bank, you will help track and document risks, assess control effectiveness, and ensure risk-related data is accurate, complete, and aligned with regulatory standards. This role offers a unique opportunity to grow your operational risk acumen while contributing to strategic risk initiatives across the bank.

 

Key Responsibilities:

Risk & Control Self-Assessment (RCSA)

Assist with RCSA activities by supporting process mapping, documenting outcomes, and tracking follow-up items.

Maintain accurate records of RCSA sessions and provide logistical and administrative support.

Risk Data Management & Monitoring

Maintain risk data within key platforms (e.g., ServiceNow), ensuring ongoing accuracy, completeness, and timeliness.

Monitor risk activities and control effectiveness across the bank, supporting KRIs and dashboards.

Documentation & Record Keeping

Maintain and organize documentation for all risk programs, assessments, and procedures in line with internal governance and regulatory requirements.

Risk Reporting & Communication

Support the preparation of regular and ad-hoc reports summarizing risk exposures, key risk indicators (KRIs), and open issues.

Liaise across business units to gather information and support enterprise risk communications.

Risk Event Tracking

Log risk incidents and help identify root causes. Monitor and support the completion of mitigation actions.

Regulatory & Audit Support

Assist with internal and external audits by gathering and organizing risk documentation and data as needed.

Training & Awareness

Help coordinate risk training sessions and support awareness campaigns to promote a strong risk culture.

Ad Hoc Support

Participate in additional risk-related projects and initiatives as assigned by management.

 

What Makes This Role Unique?

Rotational Exposure

Gain exposure to senior executives across multiple business units in your first year at the bank.

Hands-On Learning

Work directly with risk systems, reporting tools, and subject matter experts, contributing to both day-to-day and strategic control activities.

Career Development

Build foundational knowledge in risk management with support for professional development and growth into more senior roles.

 

Qualifications

  • Bachelor’s degree in business administration, Finance, Risk Management, or related field, or equivalent experience.

  • 1-3 years of experience in an administrative, operational, or risk-focused support role-preferably in banking or financial services.

  • Strong organizational and time management skills.

  • Proficient in Microsoft Office (Excel, Word, PowerPoint, Teams).

  • Excellent written and verbal communication skills

  • Comfortable using and learning new technologies and risk tools.

  • Familiarity with operational risk principles, regulatory expectations, and financial services controls is a plus

The estimated base salary range for this position is $80,000 USD to $100,000 USD.  Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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