Job Description

Date Active

May 20, 2022 12:59:19 PM

Requisition #


Hours Per Week



436 Slater Road-HF308


New Britain



Job Description/ Requirements

If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster's values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

* Assist in the areas of Loan Servicing (Quality Control Support, Adjustable Rate loan Reviews, New Loan Boarding)
* Assist in processing Loan Modifications and Deferrals
* Provide superior customer service for internal and external customers
* Investigate complex loan issues/problems and offer solutions and responses to various lines of business.
* Ensure compliance with internal controls, credit policies and regulatory requirements regarding interest rate changes, borrower communication and audit requirements.
* Communicate information to the team members as well as Loan Operations management
* MSP and Loan Servicing background a plus
Education and Skills:
  • Some College is preferred or at least 3-5 years experience in Loan Servicing, prior experience with modifications or adjustable loans preferred.



  • Previous experience with loan modifications and adjustable rate mortgages a plus.
  • Working Knowledge of MSP is preferred
  • Strong analytical skills, detail oriented
  • Ability to effectively multitask in a fast-paced environment
  • Time management and strong interpersonal skills
  • Ability to challenge the status quo and open to change
  • Effective problem-solving skills as well as oral and written communication skills
  • Self-Starter with ability to work well independently as well as with a Team
  • Ability to set priorities, develop a work schedule, monitor progress toward goals and track activities.
  • Proficient in Excel and working knowledge of Microsoft Office product suite.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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