Job Description

Date Active

Jul 14, 2022 2:56:58 PM

Requisition #


Hours Per Week



436 Slater Road-HF308


New Britain



Job Description/ Requirements

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer. 


Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!


Job Summary:

Managerial responsibility for Loan Servicing in the B&PB and Commercial market.



• Manage employees in an area of Loan Servicing such as cashiering, reconciliations, payoff, fulfillment, preclosing, loan servicing, quality control, escrow, post closing, loan delivery and customer service.
• Handle extremely complex customer issues that are not resolved by Supervisor.
• Participate in long-term, strategic planning for the department.
• Determine departmental structure and allocate resources accordingly.
• Develop, recommend, and implement policies and procedures.
• Act as liaison between Loan Servicing and other members of management.
• Follow all quality control measures to ensure that all requirements are met.


Education, Skill & Experience:

• Bachelor’s Degree in related field preferred.; advanced degree preferred or 10+ years experience in banking/financial environment, at least five of which were in a supervisory capacity.
• Good organizational skills and attention to detail a must.
• Ability to interface with all levels of management.
• Excellent communication and problem solving skills required.




Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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