Job Description

Date Active

May 3, 2022 2:22:49 PM

Requisition #


Hours Per Week



200 Executive Blvd South-HF433





Job Description/ Requirements

As part of a Continuous Improvement team, take lead Business Analyst role on projects as well as support Line of Business Partners with analysis associated with the understanding and BPMN mapping of current state environments, documentation of business requirements, current performance metrics, and gap analysis. Work as a liaison between stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems development. Project assignments would be moderately complex in nature, having multiple cross functional impact and IT systems impact. 
1. Researches and documents the desired results of business improvement projects. This would include conducting interviews, surveys and/or focus groups with key stakeholders. This might include collection and analysis of financial and/or volume-related data for the purposes of quantifying impacts and benefits.
2. Perform current state assessment, document current and future state process flows using standard BPMN 2.0.
3. Gather/Document Voice of Customer information.
4. Conduct Gap and Impact analyses.
5. Facilitate Business Requirements gathering sessions
6. Creates detailed business requirement documents (BRD) to achieve desired results for routine projects. These would include all facets of regulatory, compliance, business and end-user functional and process design. The BRD will be used by others to design, create and develop the intended solutions.
7. Actively participates in business improvement team meetings, contributes to the development of project plans and project budgets, advocates the business perspective in meetings, and manages changes to the BRD as necessary.
8. Validates the expected business requirements are met. Tests proposed solutions to ensure the expected results will be achieved. Develops end user test scripts and scenarios to validate system changes. Monitors system and process changes, documents and reports defects. Recommends modifications as necessary.
9. Works closely with end users and training to make sure all changes have been made to ensure successful implementation.
10. Facilitate establishment of measurable success criteria.
11. Review work products of Associate Analysts and provide feedback and direction as needed.
* College Degree or Equivalent Work Experience
* Six Sigma Training or Certification Desired but not required.
* Exceptional written and verbal communication skills.
* Ability to work with and influence all areas.
* Process-oriented thinking understand problems and processing based on the way data archives flow.
* Computer experience/skill with Microsoft Office (Excel, Word, PowerPoint, Project & Outlook) as well as other industry related software.
* Ability to perform analysis (financial, staffing, etc.) and clearly represent data to allow decisions.
* Flexible and adaptable to changing priorities and projects.
* Willingness and desire to acquire and learn new knowledge needed to support project requirements.
* Strong quantitative, analytical, and problem-solving skills.

Application Instructions

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