Job Description

Date Active

Nov 7, 2022 8:04:33 PM

Requisition #


Hours Per Week



200 Executive Blvd South-HF433





Job Description/ Requirements

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer. 


Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!


The incumbent manages a portfolio of assigned Consumer Bankruptcy loans as well as performs bankruptcy case reconciliation, accounting and portfolio oversight functions.


  1. Accounting:
    • Review of MSP & ALS Bankruptcy Activity packages monthly and make Charge Off, Non- Accrual and TDR recommendations
    • Semi Annual Review of Discharged Bankruptcy Loans for potential CO needs


  1. File Assignments: Manage own assigned portfolio to include:
  • Strategically action Chapter 7, 11, 12 and 13 accounts in accordance with federal and state law, bank policy and investor/insurer guidelines as appropriate.
  • Ensure accurate and timely Credit Bureau Reporting for assigned loans
  • Assign legal counsel as required by investor, insurer or bank policy
  • Provide accurate data and ensure timely filing of Proofs of Claims, Motions for Relief or other filings necessary to protect the Bank's asset.
  • Prepare accurate and timely communications to the borrower, debtor's counsel and the bankruptcy court as required by internal policy and procedure, regulation and/ or Investor and Insurer guidelines.
  • Monitor proposed debtor plans, ensuring that the bank’s debt is accurately reflected and that the system of record is updated as appropriate.
  • Manage documentation to ensure files are properly organized and scanned to ONBASE for long term retention following applicable milestones in the bankruptcy process.


  1. Quality Assurance:
  • Review internal control reports for managing bankruptcy portfolio activities (PPFNs, NOPCs, Payments made on Files where collateral has been Surrendered or Debt Discharged, Billing Exceptions). Identify and cure defects
  • Assist Bankruptcy Manager in reviewing and responding to findings in internal and external reviews.
  • Alert area manager to pattern and trends affecting portfolio quality.
  • Conduct monthly QA on bankruptcy payment processing
  • Perform review and reconstruction of bankruptcy accounts as assigned by Area Manager
  • Ensure Investor and Insurer delinquency reporting accuracy via monthly pre reporting reviews


  1. Projects, Training, Other Initiatives
    • Coordinate weekly BK Referral meetings where the team will collaborate on bankruptcy activity that has may have concurrent Loss Mit/ Recovery action in process or where management approval of recommendations is required by policy or procedure.
    • Assist R & R Bankruptcy Manager with other projects and initiatives as required.
    • Assist Area Manager in preparing and conducting periodic training sessions for team members


  1. May also cover these functions of the BK Specialist as needed:
    • Monitor daily Service of Process activity for bankruptcy related notices.
    • Promptly code loans on ALS, MSP and PM, as bankruptcy milestones occur.
    • Prepare documents for periodic audits, exams or reviews by internal of external parties

High school/GED required

· Bachelor’s preferred, but not required.

· Paralegal designation preferred

· 7+ related experience as a Bankruptcy paralegal or Specialist within a Residential lending default environment required

· Prior Collections, Loss Mitigation, Foreclosure or other litigation experience helpful

· Specialized training- Working knowledge of MSP, ALS and other Black Knight applications strongly preferred, Consumer Bankruptcy legal process and Investor/Insurer guidelines, strongly preferred

· Ability to work independently to review Bankruptcy pleadings, bank response and QA the work of peer staff and assigned counsel critical to candidate’s success




Equal Opportunities

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Application Instructions

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