Assistant Banking Center Mgr

Date Posted: 12/5/2017
Location: Hartford, CT
Ref#: 5000257879606
17-1806
40
75 Park Road-HF524
West Hartford
Connecticut
BASIC FUNCTION
 
Responsible for assisting with achievement of sales, customer service, P&L management, operations and employee development goals in their respective branch and contributing to the achievement of market goals. Responsible for assisting with development and retention of a high performing sales/service team through leadership and coaching in all aspects of sales, service and operational excellence. Responsible for overseeing all daily branch functions and overall customer experience in absence of the Branch Manager. The Assistant Manager I position supervises in a Small-Tiered Branch as defined by net income.
 
RESPONSIBILITIES
 
Leadership & People Management
 

Sales & Service

Operations & Compliance

Financial

Other duties as required.

REQUIREMENTS

A) Education:

B) Experience:

C) Job Skills/ Knowledge:

PHYSICAL DEMANDS/WORKING CONDITIONS

REQUIRED COMPETENCIES

Coaching-facilitating the development of others knowledge and skills; providing timely feedback and guidance to help them reach goals.

Team Building- actively participating as a member of a team to move the team toward the completion of goals.One who concentrates efforts on the betterment of the team rather than themselves

Communication Skills-verbal, written, formal and informal, interpersonal, active listening.

Relationship Building- strong interpersonal skills, credibility.

Customer Service Orientation-making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.

Persuasiveness-using appropriate interpersonal skills and communication methods to gain acceptance of an idea, plan, activity, or product from prospects and existing customers.

Influencing and Negotiation -persuasively communicates ideas and proposals; provides compelling rationale for arguments; builds a broad base of support among key stakeholders; negotiates win/win solutions.

Integrity-maintaining social ethical and organizational norms, firmly adhering to codes of conduct and ethical principles.

Detail Oriented-knowing and adhering to all pertinent policies, procedures, and communication; effective follow through and reinforcement.

Analytical Thinking- identify resources, collect data, detemine relevant relationships, identify key issues, complete analysis, draw conclusions, and choose most appropriate action.

General Business Knowledge- such as understanding on a rudimentary level: Accounting, Finance, Managemeent, Marketing, Information Technology, and Human Resources.

Decisiveness- making the right judgement call at the right time.

 *LI-AR1

 

 

 


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